Services and How to Order

Ordering from Logotech is easier than ever! Just provide basic information, including which product(s) you are interested in, your contact information, and we will do the rest. Your order will be handled by a dedicated Account Manager, who will work with you closely to ensure a smooth, hassle-free transaction. They will check item availability, review submitted art, and provide you with all transaction details, including total price and a time frame for order fulfillment. Once payment arrangements are made and your order is approved, production begins.

Product and Artwork Colors

Please note that the on-screen product color representations are not necessarily precise representations of actual colors due to variance in monitor calibrations, operating systems and video card color profiles. The only accurate way to ensure exact color match, is to use Pantone (PMS) color matching system. If an exact color is desired, be it for product or artwork; please mention it before order is approved.

Can I Brand my Own Products to Resell?

Absolutely yes! As a matter of fact it is a great promotional marketing strategy that will help your business grow. You can brand products with your logo and marketing messages and sell them in your store, online, or at events. We can make custom products designed especially for your business, and provide you with a variety of packaging options as well. Note: Some restrictions may apply.

Artwork Samples and Proof

Logotech makes product customization easy. Once you have chosen your product(s), submit your artwork and we will do the rest.

No Digital Copy of Artwork? No Problem!

We will assist you to create a digital version of artwork that is ready for imprint. Simply provide design instructions and we will take it from there.

PMS Color Matching

PMS is an abbreviation for Pantone® Matching System, which is the industry's standard color matching system. The color formula guide provides an accurate method for selecting, specifying and matching colors through any medium around the world. Although it is the ideal way to ensure true colors when you select your imprint, exact PMS matches may not be guaranteed due to the large variety of printable surfaces. For example, blue text printed on a yellow surface may have a slight hint of green.

Custom Colors

Do you have a certain color you want to use? No Problem! Here at Logotech we can match any Pantone (PMS) color that you provide. Our state-of-the-art production department can print and/or produce the color of your choice on any of our products that you desire. We pay close attention to detail and understand that quality can never be overlooked. The PMS color chart can be found here.

Data Preload For USB Flash Drives

Logotech offers preloading services onto USB drives for customer-supplied data. Please refer to "Data preload for USB flash drives" section of the Terms and Conditions below for more information. As a courtesy we ask our customers to please provide us with any special requirements dealing with data formatting and/or compatibility before production. Logotech is only responsible for loading files on to the flash drives that are directly sent from the customer.

USB Flash Drive Data Capacity

Here is a quick reference of available capacities:

• 128 MB (1,200 pages of text, 80 photos, or 30 MP3 music files)
• 256 MB (4,800 pages of text, 160 photos, or 60 MP3 music files)
• 512 MB (9600 pages of text, 320 photos or 100 MP3 music files)
• 1 GB (20,000 pages of text, 640 photos or 175 MP3 music files)
• 2 GB (40,000 pages of text, 1200 photos or 350 MP3 music files)
• 4 GB (80,000 pages of text, 2400 photos or 750 MP3 music files)
• 8 GB (160,000 pages of text, 4800 photos or 1500 MP3 music files)
• 16 GB (320,000 pages of text, 9600 photos or 3000 MP3 music files)
• 32 GB (600,000 pages of text, 20,480 photos or 7,680 MP3 music files)
• 64 GB (1.2 million pages of text, 40,960 photos,or 15,360 MP3 music files)
• 128 GB (2.4 million pages of text, 81,920 photos or 30,720 MP3 music files)
• 256 GB (4.8 million pages of text, 163,000 photos or 61,440 MP3 music files)

Sample Request Policy

We do have a sample program. Please contact your Account Manager, or call us at 1-888-244-5152 for more information. Samples are often offered by our manufacturers and may be imprinted or not imprinted, free or for a fee.
NOTE: We reserve the right to suspend this program at any time without notice, at our sole discretion. Furthermore, we reserve the right to deny service to anyone suspected of program abuse

Virtual Proofs

Our in-house art department will prepare your art for production. Your Order Acknowledgment will include a virtual proof confirming the imprint that will appear on your order. Once you approve the order and we receive your Order Acknowledgement, production will begin.

Live Product Proofs

As part of our commitment to complete customer satisfaction, Logotech can create an actual product with your requested imprint for your approval before production begins. Please contact your Account Manager, or call us at 1-888-244-5152 for more information.

Sale Tax

Logotech is required to collect Illinois state sales tax to Illinois customers. If your company or organization is a nonprofit, we will need a copy of your tax exempt certificate.

Quantity Discounts

Discounted pricing for quantities above those listed can be easily obtained. Please contact your Account Manager, or call us at 1-888-244-5152 for more information. Some manufacturers allow below-minimum orders, so contact your Account Manager if you are looking for smaller order sizes as well.

International Shipping

Logotech gladly accepts orders from around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order. You are responsible for ensuring that the product can be lawfully imported to the destination country. When ordering from Logotech Inc., the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond the original delivery estimates.

Packaging Options

Gift boxes, mailers, custom wrapping and other special packaging options are available for some items upon request. Please contact your Account Manager, or call us at 1-888-244-5152 for more information.

Payment Methods

PayPal, major credit cards, money orders, certified checks or wire transfers are acceptable. We also offer net terms to schools and government organizations.

Credit Cards

We do not maintain a record of the credit card you submit to us for payment once all order charges are complete. Submission of your card number to the appropriate credit card company is via encrypted transmission. We will ask you for your current card information each time you place an order with Logotech to protect the security of your card. We are in full compliance with all of the latest PCIDSS requirements.


Do you need more information? We are here to help!